
We’ve been doing key messaging wrong
I’ve been thinking about how to teach key messaging to communicators for a while now. I’ve been writing key messages for, well, seemingly forever. Teaching
When done right, communications can tear down walls. You just want to make sure the building remains standing and strong. It’s a kind of mental (de)construction.
The practice focuses on corporate communications, project + campaign management, and issues + crisis counsel. All PR services are tailored to your specific challenges.
It’s simple:
Clients first.
Strategy led.
Quality always.
We will always provide pro bono and/or reduced fee communications work for a sector or business in need. Currently, we’re committed to supporting organizations that focus on the mental health and wellness of women and children.
Lindsay likes to use communications to build things, not just to tick boxes. Whether it’s building partnerships, teams, a story that needs telling, a bridge to connect to an audience that’s hard to reach, or a new business offering – it’s about creating something of value.
Lindsay has been raised, and led teams, within the world of integrated agencies in both European and Canadian markets. This means she sees communications holistically and works with a broad variety of experts – across marketing, government relations, digital, grassroots – to hit the client’s strategic objective.
After working on a number of large campaigns, Lindsay has a particular passion for files that have both PR and GR needs as well as supporting senior executives on complex communications challenges.
Your Trusted Partner When It Matters.
We also have strong relationships with a number of design, digital, research, and government relations agencies should broader services be required.
Observations from what’s happening in the broader PR + Communications world often inform what should (or shouldn’t) be considered in our own day-to-day work. Sometimes it’s worth writing about.

I’ve been thinking about how to teach key messaging to communicators for a while now. I’ve been writing key messages for, well, seemingly forever. Teaching

The saying ‘If I had more time, I would have written a shorter letter,’ has always been part of the communicator’s lexicon. Getting to less

Have a read to this piece I wrote published in the Toronto Sun, September 2023. Toronto’s City workforce is….a true force. https://torontosun.com/opinion/columnists/broadhead-city-of-torontos-true-engine-is-its-mighty-workforce
With media opportunities on the decline, the value of a TV or radio clip or a piece of coverage is on the rise. It can be used many times across your multiple channels. Training includes:
It’s all about understanding everything there is to know about your desired goal, and getting you there.
Maybe you need just a quick call to check on an idea.
Maybe you need to work through a complex problem.
Or maybe you need help building a comprehensive corporate communications plan.
We listen, ask questions, and then provide a thoughtful strategy every time.
What keeps CEOs and Executives up at night? One of two things:
Whether you’re responding to an issue in real time, you see it on the horizon, or it just landed, it’s critical your communications response is timely, smart, and keeps your business and reputation solid.
Part of every crisis mitigation strategy is a plan that helps your team respond in the best way, right out-of-the gates. The plan is tailored to your business and includes:
Long gone are the days when companies speak to all their audiences in the same way. Strong stakeholder engagement is tailored with long and short-term business goals in mind.
The best leaders cut through the noise by talking about the issues that mean the most to the people who mean the most to them.
Carefully considered thought leadership programs target the critical audiences who will be moved to support your vision and then help to amplify it.
We help leaders:
You know your issues best.
We’ll help you get your ideas and experience across in the most compelling way.